Refund policy

Refund & Return Policy — No Refund Version

At WH Farms Co., all sales are final. Due to the nature of our CBD-infused and botanical skincare formulations, which are personal care products, we are unable to offer refunds, returns, or exchanges once an order has been placed or delivered.

We encourage you to review product descriptions, ingredient lists, and our FAQ carefully before purchasing. If you have questions about whether a product is right for you, our team is happy to help prior to your order.

Damaged or Incorrect Orders If your order arrives damaged, defective, or incorrect, please contact us at [support@whfarms.co] within 48 hours of delivery with your order number and photos of the issue. We will review each case individually and, at our discretion, offer a replacement or store credit.

Lost Shipments If your order is lost in transit, please reach out and we will work with the carrier to investigate. Replacements for confirmed lost shipments are handled on a case-by-case basis.

By completing a purchase on whfarms.co, you acknowledge and agree to this no-refund policy.